The brand now offers styles from over 80 brands and has developed their own Carbon38 line with styles that take you from the gym, to office, to your couch, and everywhere in between. Originally launching with five brands, Carbon38 served as a curated platform for women to find practical, long-lasting activewear. This concept sparked the business idea, and ultimately Carbon38 was born.
Driven to provide performance-enhancing activewear for women throughout and beyond her community, Johnson developed a passion for functional fashion. As she transitioned from one fitness industry to the next, her knowledge of functional performance wear grew. After numerous sport-induced injuries, Johnson hung up her pointe shoes and found success as a personal trainer - eventually becoming one of the top celebrity trainers in LA. However, you may be able to recover these by contacting your local customs bureau directly.Carbon38 Founder Katie Warner Johnson chose movement over money (literally) after graduating Harvard and declining a high-level position in finance in favor of a career in ballet.
If your order has been sent to a destination outside of the US, customs, duties, and sales taxes are not refundable through Carbon38.For international returns (including Canada), customers are responsible for return shipping costs.
Carbon38 returns free#
We offer free returns for domestic orders within the US and we will provide you a prepaid return label via email.Returns will be processed immediately on-site, and can be issued as store credit or as a refund to the account used to make the original purchase. Bring your order number along with the product(s) you’d like to return.You can find the nearest Happy Returns bar here
Happy Returns is a convenient, no-hassle way for Carbon38 customers to return online purchases. Carbon38 and Happy Returns are partnering to offer in-person returns.If you have not received one after submitting your request, please check your junk folder. STEP 4 Check your inbox for a Pre-Paid Shipping Label.STEP 3 Fill out the return form and select to Submit Request.Make sure you are logged into your account. STEP 1 Go to your Order History to start a return.We reserve the right to return any item that does not comply with our return policy.Swimwear should be tried on over underwear for sanitary reasons, and must have protective hygiene strip intact.All items are returnable, with the exception of the following:.
If you have any size questions, you can always reach out to our customer service team for guidance. Please keep this in mind when choosing sizes and products.
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